Please read below for continued alerts pertaining to COVID-19, and make sure to check back frequently for new updates as they are made available.


***1/11/21 Update: Day Hab Programs***

 We have been preparing for a limited return of onsite services with transportation on January 18. Unfortunately, the cluster zone designation and the rising number of cases of COVID-19 in our community have forced us to re-evaluate that decision. We will be delaying the return of in-person services in the day habs. We will continue with open lines of communication to keep families informed.  Please be aware that virtual services are an option.  We have continued to provide virtual services for people during this challenging time (with great success) and would be happy to add your family member to those services. Virtual services have blossomed into an enjoyable alternative to the people we support. Please contact your Day Hab Program Manager for further information.

As we continue to respond to the Coronavirus (COVID-19), please be assured that we are taking a proactive approach to protect the health and wellness of the people we support and our staff.

We need your assurance that social distancing, use of masks and other face covering, meticulous attention to hand washing, and proper cleaning and disinfection will be practiced. You must contact the home at least a day before when possible and speak with the Residence Manager to set up the home visit.

To minimize possible risk during any off-site visit, exposure to members of different households and to public places, in general, should be done with caution and on a limited basis. Good hygiene must be practiced and safe social distancing should be maintained, whenever possible. Consistent with Executive Order 202.17, masks must be worn in public whenever social distancing cannot be maintained, to the extent they can be medically tolerated.

An individual may participate in family visits only if he/she is not suspected or confirmed to have COVID-19, is not under any quarantine or isolation requirements, and passes a health screen and temperature check immediately prior to leaving the residence. Our staff will share additional expectations regarding parameters for home visits, and transportation to and from visits. You will be expected to complete a Home Visit form prior to departure and upon return to the residence.

The agency reserves the right to prohibit, limit, restrict or discontinue any visit for failure to adhere to the standards outlined above or has the potential to put individuals or staff at risk.

Thank you, as always, for your partnership, patience and understanding as we work to provide supports and services for your family member in these unprecedented circumstances.



Before opening our programs and resuming services, our team developed the following Safety Plans in accordance with OPWDD:

Click here to view the SAFETY PLAN for East Syracuse

Click here to view the SAFETY PLAN for Hampton

Click here to view the SAFETY PLAN for Midler

Click here to view the SAFETY PLAN for Galeville

Click here to view the SAFETY PLAN for Lancaster

Click here to view the SAFETY PLAN for Community Pre-voc



Arc of Onondaga is one of the largest providers of services to people with developmental disabilities in Onondaga County serving over 1,000 people and their families, and employing over 500 people. With nearly 40 different sites throughout Central New York, Arc provides a wide array of opportunities including residential, day, employment and recreation programs and services.




Arc of Onondaga – 600 South Wilbur Avenue – Syracuse, New York 13204 – 315.476.7441

Administrator on Duty: 315-439-3641

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Arc of Onondaga Celebrates 70 years!

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